Built by operators who lived the problem.
navigatr was born from firsthand experience in the field, in trucks, parking lots, and customer reviews where outdated systems repeatedly failed the people relying on them.
We saw:
- High-performing reps overwhelmed by administrative work
- Valuable partner relationships trapped in spreadsheets
- Unreliable pipeline visibility
- CRM platforms built without the field in mind
navigatr brings together operator-led insight and proven engineering experience to build a platform designed around how field teams actually work.
Combined track record
Built & shipped at
One founder. One partner of choice.
Founder
Robert E. Patton
Founder & CEO
Robert spent more than 25 years inside the payments industry building the kind of sales technology most reps only wish they had. At Heartland Payment Systems, he led the design and launch of atlas, a proprietary field sales operating system that hit 96% adoption across 2,000+ users, processed 6,000+ underwriting applications per month, and helped double ARR by $60MM. He went on to build Heartland's Inside Sales organization from zero to a revenue engine producing $30MM+ in ARR, then launched Heartland Capital, a merchant lending solution generating $3M+ in new annual revenue from day one.
At Global Payments, he led global CRM strategy across Sales, Servicing, and Partnerships - driving the Salesforce transformation and consolidation program that unlocked more than $60MM in net recurring benefit and lifted team productivity by over 50%.
That résumé matters because of what it taught him: every CRM on the market is a system of record, and field sales doesn't need a system of record. It needs a system of action. navigatr is the platform Robert wishes had existed when he was running sales - built around what reps actually do all day, not around the data they forget to enter.
Engineering partner
Ryan Meo
Strategic Partner · CEO, OutsideHire
Ryan builds the teams that build the future of payments. As founder and CEO of OutsideHire, he's spent over a decade architecting engineering and support organizations for the payments industry - partnering with top-10 merchant acquirers to deliver payment gateways, real-time disbursement systems, multi-rail routing engines, fraud detection, subscription billing, and PCI-DSS compliant infrastructure at scale.
His teams have built systems processing millions in transaction volume and supporting thousands of merchants worldwide. More importantly, they ship - fast. OutsideHire's model exists because Ryan figured out something most fintech founders learn the hard way: success in payments isn't just about the technology, it's about building teams that understand both the technical complexities and the business implications of how money moves.
Ryan brings the engineering muscle, the fintech-native build discipline, and the global delivery infrastructure that turns Robert's product vision into shipped software.
Robert didn't pick a vendor. He picked the partner he already trusted.
Robert and Ryan first worked together at Heartland Payment Systems, on engineering programs separate from atlas. Robert was a senior executive leading sales technology; Ryan and OutsideHire were the fintech engineering partner Heartland brought in for adjacent platform work. That working relationship - operator-side product leader on one side, fintech engineering partner on the other - produced the kind of trust you can't fake and can't shortcut. They knew each other's standards. They knew each other's pace. They knew what "good" looked like to the other one before either had to say it.
When Robert started designing navigatr, the question of who builds it answered itself.
navigatr is the product of that decade-long partnership: a payments-industry veteran who has lived inside every dysfunction a CRM can produce, and a fintech engineering leader whose teams have already built the kind of infrastructure navigatr requires - real-time, mobile-first, partner-aware, AI-ready.
navigatr isn't assembling a team to figure this out. Robert and Ryan have been building together for years - now pointed at the problem they both kept seeing from opposite sides of the table.